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Ask Alex PhysiotherapyAsk Alex Physiotherapy

General

What conditions do you treat?

I have an extensive background in rehab for neurological (stroke, Parkinson’s, MS, traumatic brain injury), respiratory (COPD, IPF, bronchiectasis and others), and general physical impairments. I also treat MSK pain, soft tissue injuries, arthritis, and support post-surgical recovery.

Where do you cover?

Home visits across North London (e.g., Barnet, Finchley, Enfield, Hampstead and nearby). If you’re unsure if I cover your area, ask and I’ll confirm.

Are you HCPC registered?

Yes — I’m HCPC registered (reg number PH134533) and fully insured as a member of the Chartered Society of Physiotherapy.

Appointments & Booking

How do I book?

Tap any “Book Now” button or use the contact form. You'll get a free 10–15 minute intro call, then a Stripe payment link to confirm your booking, along with a consent form and appointment details.

How long are sessions?

Home visits: Initial 60–75 mins; follow-ups 45–60 mins. In-clinic: Initial 60 mins; follow-ups 45–60 mins. Online: 45–60 mins via secure video.

What’s your cancellation policy?

Please give 24 hours’ notice to reschedule or cancel. Charges may apply to late cancellations or missed appointments.

Home Visits

What should I prepare for a home visit?

Clear a small safe space, wear comfortable clothing, and have any recent clinic letters or medication lists to hand. I bring essential equipment and follow infection-control standards.

Do you charge for travel?

Travel within my normal coverage is included. For addresses further out, I’ll confirm any small travel supplement in advance.

In-Clinic & Online

Where is the clinic?

I organise an accessible treatment room in North London — full address and access info are provided when you book. If you prefer not to travel, you can book home or online sessions.

What do I need for online sessions?

A device with camera and a stable internet connection. I’ll send a secure video link. Try to position the camera so I can see you moving clearly.

Pricing, Insurance & Admin

How do I pay?

Secure card payment via Stripe or a bank transfer. You’ll receive a receipt and invoice automatically.

Do you accept private medical insurance?

I’m a private practice and can provide invoices/receipts for you to claim back if your insurer allows self-pay reimbursement. Please check your policy.

Is my data secure?

Yes. Records are stored in a GDPR-compliant system (WriteUpp) with appropriate access controls. I only keep information necessary for your care.

Still unsure which appointment is right for you? Ask a question

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